Sample Documents, Policies and Procedures

Commitment to Excellence Best Practices Guide - Joint Powers Insurance Authority (JPIA)

This guide includes the loss reduction and risk management focus areas for each of the following categories: Vehicle Operations Construction Infrastructure Employment Practices Ergonomics/Falls

City Vehicle Accident Procedures

Sample policy from the City of Newport News, Virginia outlining procedures that its employees should follow in the event of a vehicular accident.

School Volunteers Policy - Shelby County Board of Education

Shelby County Board of Education School Volunteer Policy. This document encourages the participation of volunteers in Shelby County Schools and provides guidance to ensure the safety of students.

Employee Breastfeeding Policy Draft - Coconino County Department of Health Serices

This is a draft employee breastfeeding policy for the Coconino County Department of Health Services, Health Education and Promotion Unit.

Employee Breastfeeding Policy - Coconino County Department of Health Serices (Part 2)

This policy provides support for breastfeeding employees to bring their infant to work until the baby reaches three (3) months of age.

Employee Breastfeeding Policy - Coconino County Department of Health Services (Part 1)

This policy provides support for breastfeeding employees to bring their infant to work until the baby reaches three (3) months of age.

MOU for Emotional Support Animal Services

This is a memorandum of understanding template for emotional support dog services during a trial between two counties.

Sample Whistleblower Policy

Sample whistleblower policy from Pitt County, North Carolina.

Sample Whistleblower Protection Policy

Sample whistleblower protection policy from the National Council of Nonprofits.

RFP for Third Party Claims Administration (TPA)

The purpose of this Request for Proposal (RFP) is to obtain competitive proposals from qualified individuals and firms interested in providing Property and Casualty Third Party Claims Administration Services.

City of Issaquah Agreement Processing Form

A form from the city's risk management process that that outlines the city's contract/agreement process in order to mitigate risks and exposures to the city.

Social Media Policy

Sarasota (FL) County's social media policy.

Preventable Accident Ordinance

This Preventable Accident Ordinance from Aiken County, South Carolina allows the county to dock an employee's future annual leave accrual if the county's safety committee determines that the accident was preventable by the county employee.

Application for Fireworks Permit

A permit application from the City of Saratoga Springs (NY) that also outlines basic guidelines for fireworks usage.

Working Hours Before and/or After School (Department) Protocol

This is a draft protocol from Norfolk (VA) Public Schools designed to limit the potential for injury or exposure to workplace violence or school staff who work substantially after regular school operational hours and/or arrive at school/facility substantially earlier than normal hours.

City of Rapid City Sewer Backup Policy

This is a city resolution amending the policy of the city of Rapid City to reimburse owners for the cost of commercial cleaning of property damaged by sewer backups.

Risk Ranking Criteria

Example and template of risk ranking criteria reference table.

Using a Risk Map to Guide Mitigation Efforts

Based on a three-point rating scale. This guide is from Gallagher.

International standard makes risk management easier

This is an article from Business Insurance magazine about the ISO 31000 international risk management standard.

Enterprise Risk Management in the Public Sector

This is an article that was published in PRIMA's Public Risk magazine in 2007. The information in this article pertaining to ISO 31000 is out of date, however the history and overview are still instructive.

Overview of ISO 31000: The International Standard on Risk Management

This is a PowerPoint presentation from Gallagher that goes over the evolution of risk management, key concepts and definitions, components of the standard and implementation advice and resources. Check out the notes field in the presentation to get even more out of this presentation.

No Documents Available

*There are currently no documents in this folder. To contribute and/or recommend a document that would be suited for this section of the PRIMA Cybrary, please contact Jessica Konrath at jkonrath@primacentral.org

General Fleet Safety Program

General fleet safety policy from the City of Saratoga Springs, New York.

Risk and Safety Agreement for Professional Services

This contract template from the City of Saratoga Springs, New York requires that consultants have specific insurance coverage and that they adhere to this agreement.

Contagious Temporary Illness Policy

The purpose of this policy from Cherokee County is to offer guidance to employees and supervisors in the event of an employee's contagious temporary illness.

Pandemic Influenza Planning Checklist

A checklist provided by the Department of Health and Human Services and the Center for Disease Control that identifies specific activities large businesses can do to prepare for an influenza pandemic.

Pandemic Influenza-Attendance Policy

Pima County's adopted temporary attendance procedures specific to employees who exhibit flu symptoms during a pandemic Influenza outbreak.

Guidelines for Entrapment Hazards: Making Pools and Spas Safer

Guidelines for making pools and spas safer from the U.S. Consumer Product Safety Commission

Contractors OCIP Health and Safety Plan

Minimum guidelines for contractor OCIP health and safety plan from the New Jersey Turnpike Authority

Driving Policy and State Driver Program

San Mateo County's policy promotes the safety of drivers and protects employees and the public from vehicular harm or incident.

Fleet Operations Management

This section of Alachua County's administrative procedures manual establishes procedures and policies to ensure that vehicles and motorized equipment are selected, acquired, utilized and maintained in a manner that provides the best possible support to county operations through economical and environmentally responsible fleet management.

Fleet Safety Policy Manual

Tarrant County College District's fleet safety policies and procedures

Fleet Safety Program

Univeristy of Miami's fleet safety program helps minimize injuries and losses associated with motor vehicle accidents.

Fleet Safety Best Practices Guide

Maine Municipal Association Risk Management Services' best practices guide for fleet safety program development.

Forklift Checklist

Forklist checklist from the City of Columbia

Pre-Trip Checklist

The City of Columbia's sold waste refuse collection pre-trip inspection

Radiation Safety Manual

Radiation safety manual for Duke University and Duke University Medical Center

Vehicle Safety Policy

Princeton City Schools' vehicle safety policy defines standards of conduct and establishes mandatory traning for faculty and staff who operate vehicles while conducting school business

Vehicle Safety Review Board Policy

Rockingham County's vehicle safety review board policy was established to determine the cause and preventability of any vehicle accident occuring in the performance of county employees' duties through investigation

Volcanic Ash Alert Brochure

Brochure that addresses home and family preparation in the event of a volcanic ash alert

Wildlife Hazard Management at Airports

A manual for airport personnel on wildlife hazard management at airports

Policy of Drivers License and Record Checks

The state of Minnesota's policy on drivers' license and record checks

US Coast Guard Medical Manual

Department of Homeland Security: United States Coast Guard Medical Manual

Transportation Safety Guide

University of Alaska's transportation safety guide

Risk Management Guidelines for Fitness Facilities

Risk management guideline recommendations from the fitness standards council

Safety Incident Plan

The City of Waco's plan provides a systematic way to minimize incident frequency and severity, contribute to positive morale, effectively maintain city resources, and increase operational efficiency.

Safety Policy and Procedure Manual

Kegonsa research campus safety policy and procedures manual

School Indoor Air Quality Program

Indoor air quality (IAQ) coordinator's guide to implementing an IAQ program

Sewer Backup Exposure Reduction Program

A guide for public works managers: sewer backup exposure reduction porgram

Threat Incident Response Flow Diagram and Charts

Threat incident response flow diagram from the Oregon Department of Human Services

General RFP Template

General RFP template from the City of Minneapolis, Minnesota

RFP for Telecommunication Cabling Installation

RFP for telecommunication cabling installation from the County of Volusia

Cold Stress Administrative Policy

The purpose of this program from the University of Alaska is to provide guidance for protecting employees from hazards of cold environmental conditions and to provide information on engineering, administrative and personal protective equipment (PPE) controls.

Aquatics Safety Program

An outline of an aquatics safety program that details the program mission, overview, job duties, pool rules and regulations and more.

Chaperone Guidelines

This guide from the University of Alaska includes some of the basic considerations when developing a program where chaperones are going to be utilized. However, some programs may need more or less structure and detail depending upon the nature

Building Fixed Equipment and Nonstructural Checklist Assessement

A checklist that assists in the assessment of general items that exist within a building's structure.

Bomb Threat Standoff Distances

A table detailing bomb threat stand-off distances for general emergency planning.

Bomb Threat Call Checklist

A checklist of questions to ask individuals who call in a bomb threat.

Bloodborne Pathogen Administrative Policy

Bloodborne pathogen administrative policy from the University of Alaska

Active Shooter on Campus Protocol

Active shooter protocal from the UAA University Police

RFP for Risk Management Services

RFP for risk management services from the Association of Bay Area Governments risk pool.

Cold Stress Physical Agent Data Sheet

Physical agent data sheet for hypothermia a.k.a. cold stress.

Bomb Threat Call Form

A form to use when an individual calls in a bomb threat that details the exact message, questions to ask the caller and information about the caller.

Club Sports Waiver, Release and Hold Harmless Agreement

Completion of this form is required by Kent State University for all club sports members and guests prior to participation in club activities

Hold Harmless Agreement Filming

Hold Harmless Agreement Filming form from the City of Richmond

Hold Harmless Agreement

Hold Harmless Agreement from Orange County Recreation

Citizen Ride Along Hold Harmless Agreement

Citizen Ride Along Hold Harmless Agreement from the Tulsa, Oklahoma Police Department

Data Disclosure Policy

Policy specifies how information collected by Safe Harbors HMIS will be shared or disclosed and under what conditions the information may be accessedor disclosed.

Public Records Disclosure Policy

Public records disclosure policy for the City of Yakima

University Request for Public Records

Form to request to review public records form for Washington State University

Request to Review Public Records

Form to request to review public records form for the City of Seattle

SEC Security Portable Computing Devices

Minnesota government standard that prevents the unauthorized disclosure of not public data on portable computing devices.

Insurance Coverage and Limits Matrix

Matrices list the type of service and/or contractor up against minimum limits of general liability, auto liability, workers' compensation and other special insurance requirements

Standard Tort Claim Form Package

Standard Tort Claim Form Package from Washington State. Includes instructions for completing the tort claim form, the tort claim form, medical authorization and vehicle collision form.

RFP for Broker Services

RFP from the New Jersey Turnpike Authority

Standard Insurance Requirements

Standard rnsurance requirements of the City of Sunrise, Florida

Special Insurance Requirements for Construction Projects

Special insurance requirements of the City of Sunrise, Florida for Construction Projects

Sample Releases, Waviers and Exculpatory Agreements

Sample releases, waivers and exculpatory agreements from the Palm Beach County-Board of County Commissioners

Loss Payee Endorsement Form

Loss payee endorsement form for property insurance

Release and Hold Harmless Agreement

Release and hold harmless agreement from the City of Newport

Release on Behalf of Minor and Hold Harmless Agreement

Release on behalf of minor and hold harmless agreement from a youth community service rrogram

Sample Contractual Risk Transfer Language

Sample contractual risk transfer language for various exposures including aircraft, pollution, watercraft, etc.

Sample Personal Services Contract

Sample sersonal services contract from the City of Eugene Oregon

Emergency Response Guide

Emergency response guide for the University of Illinois at Urbana-Champaign

Emergency Procedures One Page Reference Sheet

One-page, color-coded guide to the University of Alaska-Anchorage's emergency procedures

Emergency Management Plan

The City of Houston's strategic gide for a citywide response to and recovery from major emergencies and disasters

Emergency Operations Plan

Emergency operations plan from the University of Alaska-Anchorage

Emergency Reponse Handbook for Handling and Transporting Hazardous Substances

A guidebook for first responders during the initial phas of a dangerous goods/hazardous materials transportation incident.

Emergency Resposne Plan

Campus-wide emergency response plan for the University of Arizona

Evacuation Plan

City-wide evacutation plan for the City of Houston, Texas.

How to Distribute Public Information in a Crisis

Information dissemination guidelines for the City of Houston, Texas to help minimize confusion, misinformation and rumors in the event of an emergency.

Managing Spontaneous Volunteers in Times of Disaster

Comprehensive guide on how to manage volunteers in times of a spontaneous disater

Business Continuity and Disaster Recovery

The University of Arizona's Business Continuity and Disaster Recovery Management Plan. A subset of the Campus Emergency Response Plan, outlines the UA's guidelines and procedures for managing threats/major emergencies and recovery operations after a disaster.

Activation of Emergency Animal Shelters

This plan outlines the procedures for the activation of the shelter, daily operations and deactivation/cleanup of the facility.

Auto Accident Report and Claim Form for Claimants

Auto accident report and claim form for claimants from the University of Alaska

Auto Accident Report and Claim Form for Insureds

Auto accident report and claim form for insureds from the University of Alaska

Claims Reporting Handbook

Instruction packet from the City of Ocean City, New Jersey is designed to help individuals understand their responsibilities when an accident happens.

No Fault Utilities Claims Ordinance

Request for council action regarding West Jordan City's No Fault Utilities Claim Ordinance

Property Loss Claim Form

Property loss claim form from the University of Alaska

School Bus Accident Procedures

School bus accident procedures from a policy manual

Uniform School Bus Accident Template

Illinois State Board of Education uniform school bus accident report

Accident and Incident Reporting

Procedures developed by the City of Duluth to report accidents/incidents that occur on the job

Long Term Recovery Manual

The National Voluntary Organizations Active in Disaster (NVOAD)'s manual gives a quick overview of the major players in a community's disaster response and recovery.

Human Resources Policy Manual

OMB's human resource policy manual provides direction in those areas of human resource management important to the operation of the organization.

Performance Management Handbook

City of American Canyon's performance management handbook outlines four components of their performance management model.

Personnel Procedures Manual

Mahoning County's personnel policies manual.

Volunteer Program Protocol Template

Document outlines basic precautions for safeguarding schools, students, teachers, staff and volunteers.

Volunteer Registration Form

Sample volunteer regsitration form includes volunteer preferences, availability, experience and interests

ERM Guidelines

This document from the British Columbia government outlines recommended practices to apply in public sector seetings.

Guide for Disater Planning and Recovery

This manual offers guidelines and strategies that would be useful for any nonprofit, NGO, or public library in the world, though some are more applicable for smaller organizations.

Organizational Manual

Manual has background and history of the VOAD movement, discusses how NVOAD operates, and details several of the major aspects of state and local VOADs.

Disaster Recovery Sample Plan

Disaster response and recovery guide for local government

Pandemic Flu Plan

Tacoma and Pierce County's Pandemic Flu Plan

Sample Diaster Procedure

Colorado disaster emergency procedures handbook for local government

School Earthquake Safety Guidebook

A safety program for schools regarding the risk of earthquakes

School Emergency Response Plan and Management Guidelines

This School Emergency Response Plan and Management Guide establishes the framework for creating, reviewing, or updating the emergency and crisis response plans for participating school buildings in the District of Columbia.

Shelter and Mass Care

This document outlines organizational arrangements, operational concepts,responsibilities, and procedures to protect evacuees and others from the effects of an emergency situation by providing shelter and mass care for the City of Houston, Texas.

Shelter in Place for Business Pamplet

What to do if a dangerous chemical is spilled or released in your community

Task Analysis for Emergency Responders at Roadway Incidents

This report discusses the process utilized, outlines the specific job performance requirements for critical positions assigned to emergency responders and provided guidance on the use of the requirements by potential users and training organizations.
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